Terms & Conditions

General Conditions

Complete the enrolment on-line form on our web page http://www.cervantes.to
and send us the deposit of 65 €, as well as an accommodation deposit of 90 € if you have booked accommodation with us.

On receipt of your deposit we will reserve your course and accommodation.
By e-mail you will receive confirmation of your course and outstanding fees as well as detailed information for your journey and stay.

Approximately 7 days before the course starts and once full payment has been received, CERVANTES EI will send you the accommodation address and the map location.

Last minute enrolments: students who enrol fewer than 10 days prior to the course starting date are required to pay all fees upon enrolment. Exceptions can be agreed with our company

Payment: Please note payments are only accepted in € and must be received by CERVANTES EI 10 days prior to the course starting date.

• Bank transfer: (all charges to be paid by the student)
  Beneficiary: Cervantes Escuela Internacional
  UNICAJA
  Paseo Cerrado de Calderón, 18 - 29018 Málaga
  Account Number: 2103 0280 47 0030001052
  Swift: UCJAES2M
  IBAN: ES58 2103 0280 47 0030001052
  

  * When making the payment, please remember to put your complete name and student ID (the ID from your proforma invoice) in the concept of the transference.

• Credit card: Payments by credit card are subject to a commission charge of 1% (VISA, MASTERCARD).

Enrolment cancellations

The enrolment fee is not refundable. All cancellations should be notified in writing, within 10 days in advance, to the secretary of the Cervantes International, we will return the amount paid in advance, except for the enrolment fee of 65 EUR. If for any reason you cannot continue with the course, your money will not be refunded.

Number of students per class

Maximum 9; average 5

Levels/Test

Every Monday there is a test to decide the level of Spanish at 08.00 hrs., except on bank holidays, on which the test will take place the following Tuesday at 08.00.

Certificate/Report

• Report with grades obtained at the end of each level and at the end of the course.
• Attendance certificate at the end of the course.
• If you ask, it is possible to sign up for the D.E.L.E. exam.

Schedule

Morning or afternoon, Monday to Friday.

1 Lesson: 45 minutes. In summer the fixed hours can not be changed.

Starting Dates

The courses begin every week during the year, for all levels except beginners. Beginners normally can start every 2 or 3 weeks.

Minimum Age

16 years old (or 14 years old if the minor has authorisation from his/her parents or legal guardians).

Accommodation

Reservation of accommodation is weekly. We will reserve your room in a family, or in a flat, from one day before the start of the course (Sunday), until the Saturday after the end of the course. The price of the accommodation is per person and includes all the running costs.

Confirmation of your registration

Once we have received the enrolment form and a deposit of 65 €, as well as an accommodation deposit of 90 € if you have booked accommodation with us, we will send you an information pack, confirming the enrolment and enclosing the bill for the course which encloses all expenses of your stay.

Medical Insurance

Students enrolled in a Cervantes language course must be covered by medical insurance. We advise all citizens of the EU to bring the social security E111 document. If you require medical treatment, with this document and the medical bill you will be able to reclaim the medical expenses from your country of origin. We recommend that students from other countries take out a medical insurance policy provided by Cervantes that guarantees coverage for all types of medical care, including doctor visits, hospitalization, surgical treatment and various accidents. It does not cover medications and prescriptions outside of hospital care and does not cover dental care.

Payment method

• Bank transfer: (add. 6.01 Euros for bank comissions)
  Beneficiary: Cervantes Escuela Internacional
  UNICAJA
  Paseo Cerrado de Calderón, 18 - 29018 Málaga
  Account Number: 2103 0280 47 0030001052
  Swift: UCJAES2M
  IBAN: ES58 2103 0280 47 0030001052

  * When making the payment, please remember to put your complete name and student ID (the ID from your proforma invoice) in the concept of the transference.

• Credit card: Payments by credit card add a supplement of 1%.

Delays and non-arrivals

If you are going to arrive late, we need to know this as soon as possible, you must let us know this in advance. If you arrive late, you will not be able to make up for the hours lost.

Exceptional circumstances

• Cervantes International reserves the right to make changes to the information on this website and in our brochures without previous notification.
• In case Cervantes cancels any course where students have enrolled for, these pupils will be refunded the full amount paid in advance.
• During the high season (June till August), when there are a lot of students, the first day of class will be replaced with a guided tour of the city of Malaga and a welcome party.

Holidays in Spain and Christmas holidays

There are no lessons on bank or public holidays and classes lost on those dates cannot be made up at other times. If there are 2 bank holidays in the same week, the school will give classes on one of these days. You need to take into account that if there is a bank holiday on Sunday, the celebration of this holiday will move to Monday. However the lost hours of the private classes can always be made up.

Spain – National holidays 2012

1 & 6 January, 5 & 6 April, 1 may, 15 August, 12 October, 1 November, 6, 8 & 25 December.

Malaga – locals / regional holidays 2012

28 February, 20 August, 8 September.

Christmas holidays 2012

From the 22th of December 2012 till the 6th of January 2013 (both included).